PROPAMP AI Global Settings

Understanding Global Settings

The Global Settings section is your command center for controlling how PROPAMP AI calculates your gross profit. Think of it as the control panel that determines which Amazon fees are included or excluded when calculating your profitability across your entire account.

Why Global Settings Matter: Different businesses have different accounting philosophies. Some sellers want to see gross profit with all fees included to understand total costs. Others prefer to exclude certain operational fees to get a clearer picture of product-level profitability. Global Settings lets you customize this to match your business needs and accounting approach.

Account-Wide Impact: These settings apply to your entire organization account, meaning all users in your organization and all your connected marketplaces use the same fee exclusion rules. This ensures consistency across your business and helps everyone see the same profit calculations.

Key Terminology (Glossary)

FBA (Fulfillment by Amazon): Amazon’s service where they store, pack, and ship your products to customers. When you use FBA, Amazon charges various fees for these services.

Gross Profit: Your total sales revenue minus the direct costs associated with those sales. In PROPAMP AI, you can control which fees are included or excluded from this calculation.

Fee Exclusions: Specific Amazon fees that you choose to exclude from gross profit calculations. These are typically fees that you consider operational costs rather than direct product costs.

Cost of Goods Sold (COGS): The direct costs associated with producing or purchasing the products you sell, including manufacturing costs, product purchase prices, and direct product expenses.

AWD (Amazon Warehousing & Distribution): Amazon’s warehousing service for bulk storage and distribution, separate from standard FBA fulfillment.

Inbound Freight: The cost of shipping your products from your supplier or warehouse to Amazon’s fulfillment centers.

Operational Overhead: Business expenses that aren’t directly tied to individual product sales, such as loan payments, certain freight charges, or administrative fees.

Account-Wide Settings: Configuration options that apply uniformly to all users in your organization and all connected marketplaces, ensuring consistent reporting across your business.

The “Why”: Benefits of Using Global Settings

Properly configuring your Global Settings ensures that:

1. Accurate Profit Calculations: By excluding fees that aren’t directly tied to product costs, you get a clearer picture of your true product profitability. This helps you make better decisions about which products to sell and how to price them.

2. Flexible Accounting Approaches: Different businesses track profitability differently. Global Settings let you align PROPAMP AI’s calculations with your accounting method, whether you prefer to include all costs or separate operational overhead from product costs.

3. Consistent Reporting: Since settings apply account-wide, everyone in your organization sees the same profit calculations. This eliminates confusion and ensures all team members are working with the same numbers.

4. Better Decision Making: Understanding which fees impact your gross profit helps you make better decisions about pricing, product selection, and business expansion. You can see how different fee structures affect your bottom line.

5. Cost Management: By excluding operational fees, you can analyze product profitability separately from operational overhead, helping you identify which products are truly profitable at the product level versus the business level.

Interface Overview

Navigating to Global Settings

To access the Global Settings section:

1. Look for the Settings option in your main navigation menu (typically located in the sidebar or top navigation bar)
2. Click on Settings to open the settings dashboard
3. Click on the “Global” tab or section
4. You’ll see the Global Settings page with a card titled “Configure settings”

Global Settings Page Layout

The Global Settings page follows a clean, organized layout:

• Page Header: Shows “Global Settings” at the top of the page
• Settings Card: A card container titled “Configure settings” with a description explaining that these settings apply account-wide
• Accordion Section: An expandable section labeled “Fees Policy” that contains all fee exclusion options
• Badge Counter: A number badge next to “Fees Policy” showing how many fees are currently selected for exclusion

Understanding Visual Indicators

Throughout the Global Settings interface, you’ll encounter several visual indicators:

Badge Counter: A circular badge with a number next to “Fees Policy” showing how many fees are currently selected for exclusion. For example, if you’ve excluded 3 fees, you’ll see a badge displaying “3”.

Checkbox States:

• Checked: The fee is excluded from gross profit calculations (the checkbox appears filled/checked)
• Unchecked: The fee is included in gross profit calculations (the checkbox appears empty)
• Partially Checked (Select All): When some (but not all) fees are selected, the “Select All” checkbox may show an intermediate or partially checked state

Accordion Section: The “Fees Policy” section is collapsible. When expanded, it shows all available fees. When collapsed, it keeps the interface clean while still showing the badge counter.

Card Description: Text explaining that settings apply account-wide, helping you understand the scope of your changes.

Understanding the Fees Policy Accordion

The Fees Policy section uses an accordion pattern (expandable/collapsible) to organize the fee options:

When Collapsed:

• Shows only the “Fees Policy” header
• Displays the badge counter showing how many fees are selected
• Keeps the interface clean and uncluttered

When Expanded:

• Reveals all available fees in a list format
• Shows checkboxes for each fee
• Displays a “Select All” option at the top
• Allows you to make changes to fee exclusions

To Expand: Click on the “Fees Policy” header or the arrow icon next to it.

To Collapse: Click the “Fees Policy” header again to hide the detailed options.

Comprehensive User Guide

Accessing Global Settings

1. Navigate to Settings: Click “Settings” in your main navigation menu
2. Click “Global” Tab: Look for the “Global” option in the settings navigation and click it
3. View Current Configuration: You’ll see a card titled “Configure settings” with an accordion section for “Fees Policy”

Understanding Fee Exclusions

When Amazon fulfills your orders, they charge various fees. Some of these fees are directly tied to the cost of selling a specific product (like referral fees or FBA fulfillment fees), while others are operational costs that might not directly relate to individual product sales (like loan payments or certain freight charges).

Fee Exclusions allow you to tell PROPAMP AI: “When calculating gross profit, don’t count these specific fees as costs.” This gives you flexibility in how you view your profitability.

Why This Matters: Different businesses have different accounting philosophies. Some sellers want to see gross profit with all fees included to understand total costs. Others prefer to exclude certain operational fees to get a clearer picture of product-level profitability. Global Settings lets you customize this to match your business needs.

Understanding Available Fees

PROPAMP AI allows you to exclude the following fees from gross profit calculations. Each fee is explained in detail below:

1. Amazon Warehousing & Distribution (AWD) Processing Fee

What It Is: A fee charged by Amazon for processing products stored in their AWD (Amazon Warehousing & Distribution) facilities. This is separate from standard FBA storage fees. AWD is Amazon’s bulk warehousing service that allows you to store large quantities of inventory before sending it to fulfillment centers.

When Amazon Charges This: Amazon charges this fee when products are processed through their AWD facilities, which typically happens when you’re storing bulk inventory or using Amazon’s warehousing services for large-scale operations.

When to Exclude: If you consider AWD processing as an operational overhead cost rather than a direct product cost, you might exclude this fee to see product profitability without this operational expense. This is useful if you want to analyze product-level profitability separately from warehousing operations.

Impact: Excluding this fee will increase your calculated gross profit, as this cost won’t be subtracted from your revenue. For example, if you have $1,000 in AWD processing fees and exclude them, your gross profit will be $1,000 higher than if you included them.

Example Scenario: You’re analyzing whether a specific product is profitable. You want to see profitability without considering warehousing processing costs, so you exclude this fee to get a cleaner product-level view.

2. Amazon Warehousing & Distribution (AWD) Transportation Fee

What It Is: The cost of transporting products between Amazon’s AWD facilities and fulfillment centers. This covers the logistics of moving inventory from bulk storage to the facilities that fulfill customer orders.

When Amazon Charges This: This fee applies when products are moved from AWD warehouses to FBA fulfillment centers, typically as part of Amazon’s internal logistics network.

When to Exclude: Similar to the processing fee, if you view transportation between Amazon facilities as operational overhead rather than a direct product cost, excluding this fee gives you a cleaner view of product-level profitability. This is especially useful if you manage transportation costs separately from product costs.

Impact: Excluding increases gross profit by not subtracting transportation costs between Amazon facilities. If you have $500 in AWD transportation fees and exclude them, your gross profit increases by $500.

Example Scenario: You’re comparing product profitability across different SKUs and want to see which products are most profitable without the variable of Amazon’s internal transportation costs.

3. FBA International Inbound Freight (Charge)

What It Is: Charges for shipping your products from your location (supplier, warehouse, or your facility) to Amazon’s international fulfillment centers. This includes the actual freight costs, shipping fees, and transportation expenses for getting products to Amazon’s warehouses in other countries.

When Amazon Charges This: This fee appears when you ship products internationally to Amazon fulfillment centers, such as shipping from a US supplier to Amazon’s UK fulfillment center, or from a European warehouse to Amazon’s Japanese fulfillment center.

When to Exclude: If you manage inbound freight separately from product costs, or if you want to see profitability before considering shipping-to-Amazon costs, exclude this fee. This is useful if you track shipping costs separately or want to analyze product profitability independent of logistics costs.

Impact: Excluding means inbound freight costs won’t reduce your gross profit calculation, giving you a view of profitability that doesn’t include shipping-to-Amazon expenses. If you exclude $2,000 in international inbound freight charges, your gross profit increases by$2,000.

Example Scenario: You want to understand product profitability at the point of sale, separate from the costs of getting products to Amazon. Excluding this fee shows you profitability without logistics costs.

4. FBA Intl. Inbound Freight - Tax & Duty

What It Is: Taxes and import duties charged when shipping products internationally to Amazon fulfillment centers. These are separate from the freight charges themselves and represent government-imposed costs for importing products across borders.

When Amazon Charges This: These fees appear when products cross international borders and customs authorities assess taxes and duties. This is common when shipping from one country to another, such as from China to the United States, or from the US to European marketplaces.

When to Exclude: If you handle taxes and duties as separate operational costs or want to analyze product profitability without international tax implications, exclude this fee. This is useful if you manage tax costs separately or want to see profitability before tax considerations.

Impact: Excluding increases gross profit by not subtracting international tax and duty costs. If you exclude $800 in tax and duty fees, your gross profit increases by $800.

Example Scenario: You’re analyzing product margins and want to see profitability before international tax considerations, perhaps to compare products across different tax jurisdictions.

5. Amazon Lending Loan Payment

What It Is: Payments you make to Amazon for loans or financing provided through Amazon Lending. This is a financial service fee, not a product fulfillment fee. Amazon Lending offers sellers access to capital for business growth, and these payments represent repayment of those loans.

When Amazon Charges This: Amazon deducts loan payments from your seller account balance, typically on a regular schedule based on your loan agreement terms.

When to Exclude: Most sellers exclude this because loan payments are financing costs, not direct costs of selling products. Excluding gives you a clearer picture of operational profitability separate from financing costs. This is the most commonly excluded fee because it’s clearly a financial service, not a product cost.

Impact: Excluding increases gross profit by not counting loan payments as product costs. If you exclude $1,500 in loan payments, your gross profit increases by $1,500.

Example Scenario: You want to analyze your business’s operational profitability separate from financing costs. Excluding loan payments shows you how profitable your operations are before considering debt service.

6. FBA Inbound Convenience Fee

What It Is: A convenience fee charged by Amazon for certain inbound shipping services or processing options. This covers additional services Amazon provides to make inbound shipping easier or faster, such as expedited processing or special handling.

When Amazon Charges This: This fee applies when you use Amazon’s convenience services for inbound shipping, such as expedited processing, special handling, or premium inbound services.

When to Exclude: If you consider this a service fee rather than a product cost, excluding it provides a cleaner view of product profitability. This is useful if you view convenience services as optional operational expenses.

Impact: Excluding increases gross profit by not subtracting convenience fees. If you exclude $300 in convenience fees, your gross profit increases by$300.

Example Scenario: You want to see product profitability without the variable of optional convenience services, focusing on core product costs.

7. FBA International Inbound Freight

What It Is: A general category for international inbound freight charges. This may overlap with other freight-related fees and represents the broader category of shipping costs for international shipments to Amazon fulfillment centers.

When Amazon Charges This: This fee appears for various international shipping scenarios to Amazon fulfillment centers, covering different types of freight services.

When to Exclude: Similar to other freight fees, exclude if you want to view profitability without inbound shipping costs. This is useful if you manage all inbound freight costs together and want to exclude them as a group.

Impact: Excluding increases gross profit calculations by removing these freight costs from the calculation.

Example Scenario: You want to analyze product profitability without considering any inbound shipping costs, treating all freight as operational overhead.

8. FBA International Inbound Freight (Refund)

What It Is: Refunds or credits you receive from Amazon related to international inbound freight charges. This is a negative fee (it reduces costs rather than adding to them). Amazon may issue these refunds if there were billing errors, service issues, or adjustments to freight charges.

When Amazon Credits This: Amazon credits your account when they issue refunds or adjustments for international inbound freight charges, such as when correcting billing errors or providing compensation for service issues.

When to Exclude: If you’re excluding inbound freight charges, you might also want to exclude refunds to maintain consistency. However, be aware that excluding refunds will actually decrease your gross profit (since refunds reduce costs). This is a nuanced decision that depends on your accounting approach.

Impact: Excluding refunds means credits won’t increase your gross profit, which may or may not be desired depending on your accounting approach. If you exclude a $200 refund, your gross profit will be $200 lower than if you included it.

Example Scenario: You’ve excluded all inbound freight charges and want consistency, so you also exclude freight refunds. This keeps your accounting approach uniform.

Selecting Fees to Exclude

Method 1: Select All Fees

At the top of the fees list, you’ll see a “Select All” checkbox with a label showing the total number of fees (e.g., “Select All (8)”).

To Select All Fees:

1. Expand the Fees Policy accordion section if it’s not already expanded
2. Click the checkbox next to “Select All”
3. All individual fee checkboxes will automatically be checked
4. All fees will be excluded from gross profit calculations
5. Changes are saved automatically (no need to click a Save button)
6. The badge counter will update to show all fees are selected

To Deselect All Fees:

1. Click the “Select All” checkbox again (it will uncheck)
2. All individual fee checkboxes will be unchecked
3. No fees will be excluded (all fees included in gross profit calculations)
4. Changes are saved automatically
5. The badge counter will update to show zero fees selected

When to Use Select All:

• You want to exclude all operational fees to see pure product profitability
• You’re experimenting with different profit calculation methods and want to start with “exclude everything”
• You want a quick way to reset to “exclude everything” or “include everything”
• You’re setting up your account for the first time and want to see the maximum impact of exclusions

Best Practice: Start by selecting all fees to see the maximum gross profit, then gradually uncheck fees you want to include to find the right balance for your accounting needs.

Method 2: Individual Fee Selection

You can selectively choose which fees to exclude by checking individual boxes. This gives you fine-grained control over your profit calculations.

To Exclude a Specific Fee:

1. Expand the Fees Policy accordion section if it’s not already expanded
2. Scroll through the list to find the fee you want to exclude
3. Click the checkbox next to that fee’s name
4. The checkbox will be checked, indicating the fee is now excluded
5. Changes are saved automatically (no Save button needed)
6. The badge counter next to “Fees Policy” will update to show the new count
7. Your gross profit calculations will immediately reflect the change

To Include a Fee (Stop Excluding It):

1. Find the fee that’s currently checked (has a checkmark)
2. Click the checkbox to uncheck it
3. The fee will now be included in gross profit calculations
4. Changes are saved automatically
5. The badge counter will update to reflect the change
6. Your gross profit will immediately recalculate to include this fee

Best Practice: Start by excluding fees you’re certain are operational overhead (like loan payments), then gradually add others based on your accounting needs. This incremental approach helps you understand the impact of each fee.

Recommended Starting Point: Most sellers start by excluding:

1. Amazon Lending Loan Payment (clearly a financing cost, not a product cost)
2. Then add other fees based on their specific accounting needs

Understanding the Selection State Indicators

The interface provides visual feedback about your selection state to help you understand what’s currently excluded:

Badge Counter: Next to “Fees Policy” in the accordion header, you’ll see a circular badge with a number showing how many fees are currently selected for exclusion. For example:

• If 3 fees are excluded, you’ll see a badge with “3”
• If no fees are excluded, the badge may be hidden or show “0”
• The badge updates immediately when you check or uncheck fees

Checkbox States:

• Checked: The fee is excluded from gross profit calculations. The checkbox appears filled with a checkmark.
• Unchecked: The fee is included in gross profit calculations. The checkbox appears empty.
• Partially Checked (Select All): When some (but not all) fees are selected, the “Select All” checkbox may show an intermediate state (partially filled) to indicate mixed selection.

Visual Feedback: The interface provides immediate visual confirmation when you make changes:

• Checkboxes update instantly when clicked
• Badge counter updates immediately
• No page refresh is needed
• Changes are saved automatically in the background

Account-Wide Application

Important: Global Settings apply to your entire organization account. This is a crucial aspect to understand:

What “Account-Wide” Means:

• All users in your organization see the same fee exclusion settings
• Changes affect gross profit calculations for all connected marketplaces
• You cannot set different fee exclusions for different marketplaces
• You cannot set different fee exclusions for different users
• Only users with appropriate permissions can modify these settings

Why Account-Wide: This ensures consistency across your organization. Everyone sees the same profit calculations, which is important for:

• Accurate reporting and decision-making
• Avoiding confusion from different calculation methods
• Ensuring all team members work with the same numbers
• Maintaining accounting consistency

Who Can Change Settings: Typically, only organization administrators or users with specific permissions can modify Global Settings. If you don’t see checkboxes or can’t make changes, contact your organization administrator.

Impact on Team Members: When you change fee exclusions, all team members will immediately see updated gross profit calculations in their reports and dashboards. There’s no delay - changes apply instantly across the organization.

The Logic “Under the Hood”

Understanding how PROPAMP AI calculates your gross profit and processes your fee exclusion settings helps you make informed decisions about which fees to exclude and how to interpret your results.

Gross Profit Calculation Logic

Gross profit is a fundamental metric that PROPAMP AI calculates for your business. The basic formula is:

$\text{Gross Profit} = \text{Total Revenue} - \text{Cost of Goods Sold} - \text{Included Fees}$

However, PROPAMP AI uses a more sophisticated calculation that accounts for fee exclusions:

$\text{Gross Profit} = \text{Total Revenue} - \text{Cost of Goods Sold} - \sum_{i=1}^{n} (\text{Fee}_i \times \text{Include}_i)$

Where:

• $\text{Total Revenue}$ is your total sales revenue from Amazon across all marketplaces
• $\text{Cost of Goods Sold}$ includes your product costs, manufacturing expenses, and direct product expenses
• $\text{Fee}_i$ represents each individual Amazon fee (AWD Processing Fee, Loan Payment, etc.)
• $\text{Include}_i$ is a binary value (0 or 1) indicating whether fee $i$ is included (1) or excluded (0) based on your Global Settings
• $n$ is the total number of fees being considered

In Plain Language: PROPAMP AI starts with your total sales revenue, subtracts what you paid for the products (COGS), then subtracts only the Amazon fees you haven’t excluded. Fees you’ve excluded in Global Settings are simply not subtracted, which increases your gross profit.

Example: If you have $10,000 in revenue, $4,000 in COGS, and $1,000 in total fees, but you’ve excluded $300 in fees:

• Included fees: $1,000 - $300 = $700
• Gross Profit = $10,000 - $4,000 - $700 = $5,300

If you hadn’t excluded any fees, your gross profit would be $5,000. By excluding $300 in fees, your gross profit increased by $300.

How Fee Exclusions Affect Calculations

When you exclude a fee in Global Settings, PROPAMP AI treats it as if that fee doesn’t exist for gross profit purposes. Here’s the mathematical impact:

Without Exclusion: $\text{Gross Profit} = \text{Revenue} - \text{COGS} - \text{Fee}_1 - \text{Fee}_2 - \text{Fee}_3 - \ldots - \text{Fee}_n$

With Fee 2 Excluded: $\text{Gross Profit} = \text{Revenue} - \text{COGS} - \text{Fee}_1 - \text{Fee}_3 - \ldots - \text{Fee}_n$

Notice that $\text{Fee}_2$ is completely removed from the calculation. It’s as if that fee never existed for gross profit purposes.

Detailed Example Calculation:

Let’s say you have the following financial data:

• Revenue: $10,000
• Cost of Goods Sold: $4,000
• AWD Processing Fee: $200
• AWD Transportation Fee: $150
• Loan Payment: $300
• FBA Inbound Convenience Fee: $100
• Other standard fees (referral, fulfillment, etc.): $500

Scenario 1: No Exclusions (All Fees Included) $\text{Gross Profit} = \$10,000 - \$4,000 - \$200 - \$150 - \$300 - \$100 - \$500 = \$4,750$

Scenario 2: Excluding Loan Payment Only $\text{Gross Profit} = \$10,000 - \$4,000 - \$200 - \$150 - \$100 - \$500 = \$5,050$

The gross profit increased by $300 (the loan payment amount) because it’s no longer being subtracted. Notice how the loan payment ($300) is completely removed from the calculation.

Scenario 3: Excluding All AWD Fees and Loan Payment $\text{Gross Profit} = \$10,000 - \$4,000 - \$100 - \$500 = \$5,400$

Now the gross profit is $650 higher than the original calculation ($5,400 - $4,750 = $650). This represents the total of the excluded fees: $200 (AWD Processing) + $150 (AWD Transportation) + $300 (Loan Payment) = $650.

Key Insight: Each excluded fee directly increases your gross profit by the amount of that fee. If you exclude a $500 fee, your gross profit increases by exactly $500.

Fee Exclusion Application Across Time Periods

Fee exclusions apply consistently across all time periods in your reports. The calculation logic doesn’t change based on the date range you’re viewing:

$\text{Gross Profit}_t = \text{Revenue}_t - \text{COGS}_t - \sum_{i=1}^{n} (\text{Fee}_{i,t} \times \text{Include}_i)$

Where the subscript $t$ indicates values for time period $t$ (could be a day, week, month, quarter, or year).

In Plain Language: If you exclude a fee today, that exclusion applies to all historical data when you view past reports. This ensures consistency - your profit calculations use the same rules whether you’re looking at last month or last year.

Example: If you exclude loan payments in January 2024, and then view a report for December 2023, loan payments will also be excluded from the December 2023 calculation. The exclusion rules apply uniformly across all time periods.

Important Note: Changing fee exclusions doesn’t recalculate historical data differently - it applies the new exclusion rules to all periods uniformly. This means:

• If you exclude a fee that you were previously including, your historical gross profit will appear higher when viewing past periods
• If you include a fee that you were previously excluding, your historical gross profit will appear lower when viewing past periods
• The change applies retroactively to all historical data

Why This Matters: This ensures consistency in your reporting. You can compare profitability across different time periods knowing that the same calculation rules apply to all periods.

Real-Time vs. Batch Processing

PROPAMP AI processes your settings in real-time for display purposes, but actual data syncing from Amazon happens on a schedule:

Settings Changes: When you check or uncheck a fee exclusion, the change is saved immediately and affects calculations right away. You don’t need to wait for a data sync - the exclusion rules apply to whatever data PROPAMP AI currently has.

Data Syncing: Marketplace data syncs from Amazon on a regular schedule (typically multiple times per day, but not instantaneously). Your fee exclusion settings apply to whatever data PROPAMP AI has synced, regardless of when the sync occurred.

Calculation Formula for Display: $\text{Displayed Gross Profit} = f(\text{Synced Data}, \text{Current Settings})$

Where $f$ represents the calculation function that applies your current Global Settings to the most recently synced Amazon data.

In Practice:

• You exclude a fee → Settings save immediately → Next time you view a report, the exclusion is applied
• Amazon syncs new data → PROPAMP AI applies your current exclusion settings to the new data
• You change exclusions → All reports (using existing synced data) immediately reflect the new exclusions

Multiple Fee Exclusion Impact

When you exclude multiple fees, the impact is additive. Each excluded fee increases your gross profit independently:

$\text{Gross Profit Increase} = \sum_{j=1}^{k} \text{Excluded Fee}_j$

Where $k$ is the number of excluded fees.

Example: If you exclude:

• Loan Payment: $300
• AWD Processing Fee: $200
• AWD Transportation Fee: $150

Your gross profit increases by: $300 + $200 + $150 = $650 This is the same as excluding them individually - the total impact is the sum of all excluded fees.

Troubleshooting & FAQ

Common Issues and Solutions

Issue: “My gross profit seems wrong after changing fee exclusions”

Symptoms:

• Gross profit numbers don’t match your expectations
• Changes to fee exclusions don’t seem to affect calculations
• Profit appears too high or too low

Possible Causes and Solutions:

1. Settings Not Applied: Changes might not have saved properly.

   • Solution: Check that the fees you want to exclude are actually checked in Global Settings. The badge counter should show the correct number of selected fees. Try unchecking and rechecking a fee to confirm changes are saving.

2. Data Not Synced: PROPAMP AI might be using older data that doesn’t reflect recent Amazon transactions.

   • Solution: Wait for the next data sync cycle (usually within a few hours). Check when your data was last updated in your dashboard. Fee exclusions apply to whatever data PROPAMP AI has, so if Amazon hasn’t synced recent transactions, those won’t be included yet.

3. Misunderstanding the Calculation: You might be expecting a different calculation method.

   • Solution: Review “The Logic Under the Hood” section of this manual to understand exactly how fee exclusions affect gross profit. Remember that excluding a fee increases gross profit because that cost is no longer subtracted. If you exclude a $500 fee, your gross profit increases by exactly $500.

4. Multiple Fees Involved: Several fees might be affecting your calculation in ways you didn’t anticipate.

   • Solution: Try excluding fees one at a time and observe how each affects your gross profit. This helps you understand the impact of each fee. Start with fees you’re certain about (like loan payments), then add others gradually.

5. Looking at Wrong Time Period: The data you’re viewing might be from before you made the changes.

   • Solution: Make sure you’re viewing current data or data from after you made the exclusion changes. Remember that exclusions apply retroactively to all time periods, but if you’re looking at very old data, the fee amounts might be different.

Issue: “I can’t see or change the fee exclusion checkboxes”

Symptoms:

• The Fees Policy section doesn’t expand
• Checkboxes are missing or grayed out
• You can’t check or uncheck fees

Possible Causes and Solutions:

1. Permission Restrictions: Your user account might not have permission to modify Global Settings.

   • Solution: Contact your organization administrator to request edit permissions. Global Settings typically require administrator-level access to prevent accidental changes that affect the entire organization.

2. Accordion Not Expanded: The Fees Policy section might be collapsed.

   • Solution: Click on the “Fees Policy” header to expand the accordion section and reveal the fee checkboxes.

3. Browser Issues: Your browser might not be loading the interface correctly.

   • Solution: Try refreshing the page, clearing your browser cache, or using a different browser. Make sure you’re using a modern browser (Chrome, Firefox, Safari, or Edge).

4. Page Not Fully Loaded: The settings page might still be loading.

   • Solution: Wait a few seconds for the page to fully load. Look for loading indicators or check your internet connection.

Issue: “Changes aren’t saving”

Symptoms:

• You check or uncheck fees, but they revert back
• Badge counter doesn’t update
• Other users don’t see your changes

Possible Causes and Solutions:

1. Network Issues: Your internet connection might be unstable.

   • Solution: Check your internet connection. Try making the change again. If problems persist, wait a few minutes and try again.

2. Permission Issues: You might not have permission to save changes.

   • Solution: Verify you have administrator permissions. Contact your organization administrator if you believe you should have access.

3. Browser Cache: Your browser might be caching old data.

   • Solution: Clear your browser cache and refresh the page. Try using an incognito/private browsing window to see if that resolves the issue.

4. Multiple Users Editing: If multiple administrators are editing settings simultaneously, changes might conflict.

   • Solution: Coordinate with your team to ensure only one person makes changes at a time. Wait a few minutes after someone else makes changes before making your own.

Issue: “I’m not sure which fees to exclude”

Symptoms:

• You’re uncertain about which fees should be excluded
• Different team members have different opinions
• You want to understand best practices

Possible Causes and Solutions:

1. Consult Your Accountant: Fee exclusion decisions should align with your accounting practices.

   • Solution: Discuss with your accountant or financial advisor which fees should be excluded based on your accounting method and business structure.

2. Start Conservative: Begin by excluding only fees you’re certain about.

   • Solution: Start by excluding only loan payments (clearly a financing cost), then gradually add other fees as you understand their impact. You can always adjust later.

3. Experiment and Compare: Try different exclusion combinations to see what makes sense for your business.

   • Solution: Exclude different combinations of fees and compare the resulting gross profit calculations. See which approach gives you the most useful insights for decision-making.

4. Review Business Goals: Consider what you’re trying to analyze.

   • Solution: If you want product-level profitability, exclude operational overhead. If you want total business profitability, include all fees. Your exclusion choices should match your analysis goals.

Frequently Asked Questions

Q: Can I have different fee exclusions for different marketplaces?

A: No. Global Settings apply account-wide to all marketplaces. Fee exclusions are consistent across all your connected marketplaces. This ensures uniform profit calculations regardless of which marketplace you’re analyzing. If you need different calculations for different marketplaces, you would need to export data and calculate separately outside of PROPAMP AI.

Q: What happens if I exclude a fee and then change my mind?

A: Simply uncheck the fee in Global Settings. The change saves automatically, and your gross profit calculations will immediately include that fee again. Your historical data will be recalculated using the new setting when you view reports. There’s no penalty for changing your mind - you can adjust exclusions as often as needed.

Q: Do fee exclusions affect my actual Amazon fees?

A: No. Fee exclusions only affect how PROPAMP AI calculates and displays your gross profit. They don’t change what Amazon charges you or how Amazon calculates your fees. PROPAMP AI is a reporting and analytics tool - it doesn’t modify your Amazon account settings or fees. Amazon will continue to charge you the same fees regardless of your PROPAMP AI settings.

Q: Will changing fee exclusions affect my team members’ views?

A: Yes. Since Global Settings are account-wide, all users in your organization will see the same gross profit calculations based on the current fee exclusion settings. When you change exclusions, everyone’s views update accordingly. This ensures consistency across your organization.

Q: Can I set up different fee exclusions for different time periods?

A: No. Fee exclusions apply uniformly to all time periods. When you exclude a fee, it’s excluded from historical, current, and future calculations. This ensures consistency in your profit analysis over time. If you need different calculations for different periods, you would need to export data and calculate separately.

Q: How do I know if my settings changes saved successfully?

A: Global Settings save automatically when you check or uncheck fees. The badge counter updates immediately, confirming your selection. You don’t need to click a Save button - changes are saved in the background. If you see the badge counter update and checkboxes reflect your selections, the changes have saved successfully.

Q: What happens to my settings if I upgrade or downgrade my subscription?

A: Fee exclusion settings remain unchanged when you upgrade or downgrade your subscription. Subscription changes affect marketplace connection limits and feature access, but your Global Settings (fee exclusions) stay the same. You can continue using your preferred exclusion settings regardless of your subscription tier.

Q: Is there a limit to how many times I can change fee exclusions?

A: No. You can change fee exclusions as often as you need. Changes save automatically and apply immediately to your calculations. There’s no limit on how many times you can adjust your exclusions. Feel free to experiment with different combinations to find what works best for your business.

Q: Why don’t I see all Amazon fees in the exclusion list?

A: PROPAMP AI focuses on fees that are commonly excluded for gross profit analysis. Standard fees like referral fees and FBA fulfillment fees are typically always included because they’re direct costs of selling products. The exclusion list includes operational and overhead fees that sellers often want to separate from product profitability. If you need to exclude a fee that’s not on the list, contact PROPAMP AI support to discuss your needs.

Q: How do fee exclusions affect my profit margin calculations?

A: Fee exclusions directly affect gross profit, which in turn affects profit margin calculations. Profit margin is typically calculated as:

$\text{Profit Margin} = \frac{\text{Gross Profit}}{\text{Revenue}} \times 100\%$

Since excluding fees increases gross profit, it also increases your profit margin percentage. For example, if you have $10,000 in revenue and $5,000 in gross profit (with all fees included), your margin is 50%. If you exclude $500 in fees, your gross profit becomes $5,500, and your margin becomes 55%.

Q: Can I export my fee exclusion settings?

A: Currently, there’s no direct export function for settings. However, you can document your configuration by taking screenshots or noting which fees are excluded. PROPAMP AI may add export functionality in future updates. For now, you can manually document your exclusion choices.

Q: What’s the difference between excluding a fee and not having that fee charged?

A: Excluding a fee means PROPAMP AI won’t subtract it from gross profit calculations, but Amazon still charges you that fee. If you don’t have a fee charged (e.g., you don’t use AWD services), then there’s no fee to exclude - it simply doesn’t appear in your Amazon charges. Excluding only affects how PROPAMP AI calculates profit, not whether Amazon charges the fee.

Q: How do I know which fees I should exclude?

A: The decision depends on your accounting philosophy:

• Exclude operational fees (like loan payments, certain freight charges) if you want to see product-level profitability separate from operational overhead
• Include all fees if you want a complete picture of all costs associated with selling
• Consult your accountant for advice on which approach matches your business accounting methods

There’s no “right” answer - it depends on how you want to analyze your business. Most sellers start by excluding loan payments, then add other fees based on their specific needs.

Q: Will excluding fees make my business look more profitable than it really is?

A: Excluding fees will make your gross profit appear higher, but this is intentional and useful for certain types of analysis. If you exclude operational fees, you’re seeing product-level profitability separate from operational overhead. This is valuable for understanding which products are profitable at the product level. However, you should also review total profitability (with all fees included) to understand your complete business picture. PROPAMP AI gives you the flexibility to view profitability in different ways depending on your analysis needs.

Conclusion

The Global Settings section is a powerful tool for customizing how PROPAMP AI calculates and displays your gross profit. By properly configuring fee exclusions, you ensure that the platform provides accurate, meaningful insights that align with your business accounting and analysis needs.

Remember:

• Fee exclusions control how gross profit is calculated
• Settings are account-wide, affecting all users and marketplaces
• Changes save automatically when you check or uncheck fees
• Exclusions apply retroactively to all historical data for consistency
• You can adjust exclusions as often as needed to find the right approach for your business

Take time to configure your settings thoughtfully, and don’t hesitate to experiment with different fee exclusion combinations to find the analysis approach that works best for your business. Start conservatively by excluding only fees you’re certain about (like loan payments), then gradually add others based on your accounting needs.