Understanding Shipment Detail Pages
What Is a Shipment Detail Page?
A shipment detail page is your complete view of a single shipment. While the main shipments list shows you a summary of all shipments, the detail page provides everything you need to know about one specific shipment in depth. Think of it as opening a file folder - you see the folder name in a list, but when you open it, you see all the documents inside.
Why Detail Pages Matter
Detail pages are essential because they provide complete information with every piece of data about the shipment in one place. You can see exactly what products are in the shipment, quantities, and status. They provide cost breakdowns to understand all costs associated with the shipment, status tracking to monitor the shipment’s progress through various stages, problem identification to quickly spot discrepancies, errors, or issues, and management tools to update status, add costs, link purchase orders, and more.
What Makes Detail Pages Different
Unlike the list view where you see many shipments at once, detail pages focus on one shipment and provide depth over breadth with detailed information instead of summaries. They offer action capabilities to make changes, updates, and modifications, historical context to see how the shipment has changed over time, relationship mapping to understand how the shipment connects to purchase orders, products, and costs, and analytical tools for cost calculations, allocations, and breakdowns.
Accessing Shipment Details
From the Shipments List
Method 1: Click a Row - Navigate to any shipments tab (To FBA, To AWD, etc.), find the shipment you want to view, click anywhere on the shipment row, and the detail page opens automatically.
Method 2: Use Shipment ID - If you know the shipment ID (like “FBA-XXXXX”), search for it in the search box, click the row when it appears, and the detail page opens.
Method 3: Direct Link - If you have a direct link to a shipment, paste it in your browser to go directly to that shipment’s detail page. This is useful for bookmarking or sharing.
From Other Sections
From Purchase Orders - Open a purchase order detail page, see the linked shipments section, click on a shipment ID, and the shipment detail page opens.
From Kanban Board - In the In Progress tab, click the “View P/O” button on a card or click the shipment ID link to open the shipment detail page.
From Search Results - Search across the system, find the shipment in results, and click to open the detail page.
Navigation Tips
Back Button - There’s always a back button at the top left that returns to the previous page, preserves your filters and position, and remembers where you came from.
Breadcrumbs - Some pages show a navigation path that helps you understand your location. You can click to go back levels, which is useful for complex navigation.
Browser Navigation - You can use the browser back button, browser forward button, history remembers your path, and you can bookmark detail pages.
Page Layout and Navigation
Header Section
Page Title shows “Shipment Items” at the top for clear identification of the page, consistent across all detail pages.
Action Buttons appear on the right side of the header with context-specific actions. For draft shipments, there’s an “Edit Draft Shipment” button. Other actions may appear based on shipment type.
Overlay Menu on mobile devices shows a hamburger menu icon for access to additional options, providing responsive design.
Main Content Area
Overview Cards appear in the top section with key information including shipment ID, status, and dates. This provides quick reference information with visual status indicators.
Tabs or Sections organize information into sections like Products, Costs, Details, etc. This provides easy navigation between sections with logical information grouping.
Action Areas contain buttons and controls including Save, Edit, Delete options. These are context-sensitive actions with clear call-to-action buttons.
Footer Actions
Fixed Footer stays visible while scrolling so important actions are always accessible. It contains Save, Cancel, Delete buttons and prevents losing work.
Action Buttons include the primary action (Save, Update), secondary action (Cancel), and destructive action (Delete) if applicable, all with clear button labels.
Shipment Overview Section
Key Information Display
Shipment ID is prominently displayed as a unique identifier that can be copied and is used for tracking and reference.
Shipment Name is a descriptive name that helps identify the shipment. It can be edited for drafts and shows in lists and searches.
Status Badge shows the current shipment status, color-coded for quick identification. It updates automatically and can be changed manually for some types.
Destination Information shows the fulfillment center code, marketplace/country, with a flag icon for visual identification. This is important for routing.
Source Information shows where the shipment originates, including supplier or warehouse name and address information, helping track the origin.
Status Indicators
Visual Status uses color-coded badges where Green means Good/Complete, Amber means Attention needed, Red means Problem/Error, and Gray means Inactive/Closed.
Status Types include Working (being prepared), In Transit (on the way), Receiving (being processed), Closed (complete), Error (problem detected), Cancelled, and DRAFT (being prepared).
Status Updates are usually automatic from Amazon, but you can update manually in some cases. Status changes trigger notifications, and history is tracked for audit.
Date Information
Estimated Arrival Date (ETA) shows when the shipment is expected to arrive, which is critical for inventory planning. It can be edited and shows days remaining/overdue.
Shipment Dates include the creation date, last update date, important milestones, and timeline of events.
Date Formatting uses consistent date format with timezone considerations. It shows relative dates (e.g., “3 days ago”) and absolute dates for precision.
Products and Items Section
Product List Display
Product Table shows all products in the shipment with one row per product. Columns are sortable, and the table is filterable and searchable.
Product Information includes product image (thumbnail), product name/display name, ASIN and SKU, and product details.
Quantity Information shows quantity shipped, quantity received, difference (discrepancy), and percentage received.
Status Per Product shows individual product status, receiving status, discrepancy indicators, and completion status.
Understanding Product Quantities
Shipped Quantity is how many units you sent, representing the original planned quantity. It may differ from received and is the basis for tracking.
Received Quantity is how many units arrived, updated as Amazon receives. It may be less than shipped and indicates completion.
Discrepancy Calculation is Shipped - Received = Discrepancy. Positive means missing units, zero means perfect match, and negative means extra units (rare).
Percentage Received is calculated as (Received / Shipped) × 100. 100% means complete, less than 100% means incomplete, and over 100% means more than expected (rare).
Product Details View
Expanded View - Click a product to expand and see detailed information including product specifications, dimensions and weight.
Product Images show a larger product image with zoom functionality. Multiple images are available if present, providing visual product identification.
Product Specifications include dimensions (length, width, height), weight information, package dimensions, and product attributes.
Pricing Information shows unit price, total value, currency information, and cost breakdown.
Product Actions
View Product Details provides a link to the full product page with complete product information, inventory levels, and sales history.
Edit Product Information allows you to modify quantities (for drafts), update product details, change allocations, and adjust counts.
Remove Products allows you to remove products from shipments (drafts only). You cannot remove from finalized shipments. Confirmation is required, and totals update automatically.
Cost Management and Breakdown
Understanding Shipment Costs
Total Shipment Cost is the sum of all costs including product costs, shipping costs, and additional expenses, providing a complete financial picture.
Cost Components include product costs (from purchase orders), freight costs, customs fees, additional costs, and overhead expenses.
Cost Per Unit is calculated as total cost ÷ total units. This helps understand unit economics, is useful for pricing decisions, and varies by product.
Cost Allocation shows how costs are distributed by weight, volume, count, or price. Different methods are used for different costs, ensuring fair distribution across products.
Cost Summary Section
Financial Overview Card shows total shipment value, breakdown by cost type, visual cost distribution, and percentage breakdowns.
Cost Categories include Product Costs, Shipping/Freight, Customs/Duties, Additional Costs, and Total Cost.
Cost Metrics include cost per unit, cost per weight, cost per volume, and efficiency metrics.
Currency Information shows base currency, exchange rates if applicable, multi-currency support, and consistent formatting.
Cost Breakdown Table
Detailed Cost View shows one row per product with all cost components, calculations shown, and totals and subtotals.
Product-Level Costs include base product cost, allocated shipping cost, allocated customs cost, additional cost allocations, and total product cost.
Cost Distribution Methods include By Weight (heavier products pay more), By Volume (larger products pay more), By Count (equal distribution), By Price (more expensive pays more), and Even (equal shares).
Cost Calculations are automatic with formula explanations, transparent breakdowns, and verifiable totals.
Adding and Managing Costs
Adding Additional Costs - Click the “Add Cost” button, enter cost name, enter amount, select distribution method, and it applies to the shipment.
Editing Costs - Click the edit icon to modify amount or method. It recalculates automatically and updates all products.
Deleting Costs - Click the delete icon, confirm deletion, and it removes from shipment and recalculates totals.
Cost Validation ensures amounts are valid, prevents negative costs, validates distribution methods, and shows error messages for issues.
Purchase Order Linking
Understanding Purchase Order Links
Why Link Purchase Orders - Linking tracks which orders feed the shipment, maintains relationships, enables cost allocation, and provides order context.
How Links Work - A shipment can link to multiple orders, products come from linked orders, costs can be allocated by order, and this maintains data integrity.
Linking Purchase Orders
Adding Purchase Orders uses a Purchase Order selector where you can search and select orders. You can select multiple orders, and they link to the shipment.
Selecting Orders uses a dropdown or search interface that shows available orders, filters by status or date, and provides an easy selection process.
Linking Process - Select orders to link, click to add, they appear in the linked orders list, and products from orders appear.
Removing Links - Click the remove icon, confirm removal, and it unlinks the order from shipment. Products may be affected.
Viewing Linked Orders
Linked Orders List shows all linked orders with order names and IDs, providing quick access to orders and status of each order.
Order Details - Click an order to view, which opens the order detail page showing complete order information. You can return to the shipment easily.
Order Information includes order name, order status, supplier information, order dates, and order totals.
Product Allocation from Orders
Allocation Concept - Products in shipment come from orders, so you need to specify which order each product comes from. You can allocate quantities from different orders, which enables accurate cost tracking.
Allocation Interface shows a table with products, allocation inputs per product where you specify order and quantity, with visual allocation display.
Allocation Rules - Total allocation must equal product quantity, you cannot allocate more than available, must allocate from linked orders, and the system validates allocations.
Automatic Allocation - The system can auto-allocate based on order quantities, distributes fairly, and can be adjusted manually.
Status Management
Understanding Shipment Status
Status Types include Internal Status (your tracking status) and Amazon Status (Amazon’s status). These may differ between systems, and both are important to monitor.
Status Workflow shows normal progression through stages. Status updates automatically, you can update manually for some types, and history is tracked.
Updating Status
Status Selector uses a dropdown or buttons where you select new status, confirm the change, and it updates immediately.
Status Options include Open (shipment is active), Closed (shipment complete), Cancelled (shipment cancelled), and other statuses as applicable.
Status Change Effects - Updates the display, may trigger notifications, affects filtering, and changes workflow position.
Status History
Status Timeline shows status changes over time, who changed status, when status changed, and reason for change if provided.
Status Audit Trail provides complete history that cannot be deleted, supports audit compliance, and serves as a troubleshooting tool.
Status Notifications include email notifications if enabled, in-app notifications, team alerts, and status change alerts.
Date and Timeline Management
Estimated Arrival Date (ETA)
Setting ETA uses a date picker interface where you select the expected arrival date. This is important for planning and updates inventory projections.
ETA Importance - ETA is critical for inventory planning, affects stockout predictions, is used in reporting, and helps with team coordination.
Updating ETA - You can update anytime, changes affect projections, you should update if delayed, and keep current for accuracy.
ETA Display shows in multiple places with days remaining calculation, color-coded urgency, and visual indicators.
Lead Time Configuration
What Is Lead Time - This is the time from order to arrival, configurable per shipment, affects projections, and can be customized.
Setting Lead Time uses a lead time dialog where you configure stages, set durations, and save configuration.
Lead Time Stages include production time, transit time, processing time, and total lead time.
Lead Time Effects - Updates ETA calculations, affects inventory projections, improves accuracy, and enables better planning.
Timeline View
Visual Timeline shows key dates with milestones marked, progress indicators, and is easy to understand.
Timeline Events include order placement, production start, shipment creation, in transit, arrival, and receiving complete.
Timeline Navigation - Click dates for details to see event information, understand progression, and track delays.
Additional Costs and Expenses
Types of Additional Costs
Freight Costs include shipping charges, carrier fees, transportation costs, and are a major cost component.
Customs Costs include import duties, customs fees, taxes, and are country-specific.
Overhead Costs include insurance, handling fees, storage costs, and miscellaneous expenses.
Other Costs can be any other expenses with flexible categories, custom cost types, and complete cost capture.
Adding Additional Costs
Cost Entry Form includes a cost name field, amount field, distribution method selector, and save button.
Cost Details include descriptive name, amount in currency, distribution method, and applies to products.
Distribution Methods include By Weight (distribute by product weight), By Volume (distribute by product volume), By Count (equal per unit), By Price (proportional to product value), and Even (equal shares).
Cost Validation ensures valid amounts, validates distribution, prevents errors, and shows clear error messages.
Managing Additional Costs
Viewing Costs shows a list of all costs with amounts and methods, total additional costs, and per-product breakdown.
Editing Costs - Click the edit icon to modify details, change amount or method, and it recalculates automatically.
Deleting Costs - Click the delete icon, confirm deletion, and it removes the cost and updates totals.
Cost History tracks cost changes, shows modifications, provides an audit trail, and maintains historical data.
Customs and Import Taxes
Understanding Customs
What Are Customs - These are import duties and taxes that are country-specific charges based on product value and vary by product type.
Customs Importance - Customs are a significant cost component that affects profitability, must be tracked, and are a compliance requirement.
Setting Customs Rates
Customs Percentage is a percentage of product value that varies by product, uses country-specific rates, and can be set per product.
Customs Entry uses an input field per product where you enter percentage, it calculates amount automatically, and updates totals.
Customs Calculation - Product value × Customs % = Customs amount. This is summed across products for total customs cost, included in total cost.
Import Taxes
Tax Information may be separate from customs, includes country-specific taxes, product-specific rates, and automatic calculation if available.
Tax Display shows in cost breakdown with per-product taxes, total tax amount, and included in totals.
Tax Management allows you to set tax rates, update as needed, track tax costs, and maintain compliance tracking.
Customs Documentation
Customs Forms may require documentation including product classifications, value declarations, and compliance forms.
Customs Tracking allows you to track customs payments, document customs costs, maintain records, and audit compliance.
Freight Forwarder Management
Understanding Freight Forwarders
What Is a Freight Forwarder - This is a company that handles shipping, arranges transportation, manages logistics, and is a key partner in shipping.
Why Track Freight Forwarders - Tracking lets you know who’s handling the shipment, provides contact information, enables performance tracking, and supports cost management.
Assigning Freight Forwarders
Freight Forwarder Selector allows you to search and select from available forwarders. You can select one, and it links to the shipment.
Selection Process - Open the selector, search by name, select forwarder, and it saves automatically.
Freight Forwarder Information includes company name, contact information, performance history, and cost information.
Managing Freight Forwarder Relationships
Viewing Assigned Forwarder shows in shipment details with company name, contact details, and quick access.
Changing Forwarder - You can change assignment by selecting a new forwarder. This updates the shipment and maintains history.
Forwarder Performance allows you to track on-time delivery, cost comparisons, service quality, and historical data.
Container and Shipping Details
Container Information
Container Type is the type of shipping container that affects costs, shipping requirements, and can be specified.
Container Selector allows you to choose container type from available options, saves selection, and updates costs.
Container Details include size information, capacity details, cost implications, and shipping requirements.
Shipping Mode
Shipping Options include different shipping modes with speed vs. cost tradeoffs. Mode selection affects timing and cost.
Mode Selection - Choose shipping mode to see cost differences, understand timing, and make an informed choice.
Warehouse Information
Warehouse Details include source warehouse, destination warehouse, warehouse addresses, and contact information.
Warehouse Selector allows you to select warehouses, view warehouse details, update information, and maintain accuracy.
Product Allocations
Understanding Allocations
What Are Allocations - These specify which products come from which orders and quantity from each order, enabling accurate costing and maintaining relationships.
Why Allocations Matter - Allocations enable accurate cost tracking, order fulfillment tracking, inventory management, and financial accuracy.
Managing Allocations
Allocation Interface shows a table with products, allocation inputs where you specify order and quantity, with visual feedback.
Allocation Rules - Total must equal product quantity, cannot exceed order quantities, must allocate from linked orders, and validates automatically.
Automatic Allocation - The system can auto-allocate based on available quantities with fair distribution, and you can adjust manually.
Manual Allocation allows you to override automatic allocation for custom distribution with full control, adjusting as needed.
Allocation Display
Visual Allocation shows allocations clearly with per product breakdown, order sources visible, and is easy to understand.
Allocation Totals show total allocated per order, total allocated per product, validation totals, and summary information.
Discrepancy Tracking
Understanding Discrepancies
What Are Discrepancies - These are differences between shipped and received, missing or extra units, quality issues, and are important to track.
Discrepancy Types include quantity discrepancies, product discrepancies, quality issues, and damage issues.
Identifying Discrepancies
Discrepancy Indicators include red warning icons, discrepancy badges, highlighted rows, and clear visual signals.
Discrepancy Details - Hover for details, click for full information to see exact differences and understand issues.
Discrepancy Calculation - Shipped - Received = Discrepancy. This is shown per product with total discrepancies and percentage affected.
Resolving Discrepancies
Investigation Process - Review discrepancy details, check shipping records, contact carrier or warehouse, and document findings.
Resolution Actions - Update received quantities, file claims if needed, adjust inventory, and document resolution.
Discrepancy History tracks resolution progress, documents actions taken, maintains records, and helps you learn from issues.
Exporting and Reporting
Export Options
Export Shipment Data - Export to Excel with complete shipment information including all products and costs, formatted for analysis.
Export Contents include shipment details, product list, cost breakdown, status information, and dates and timelines.
Using Exported Data
Analysis
- Open in Excel
- Create pivot tables
- Build charts
- Analyze trends
Reporting
- Share with team
- Include in presentations
- Send to management
- Archive records
Backup
- Regular exports
- Store securely
- Maintain history
- Recovery if needed
Advanced Features
Pinning Shipments
What Is Pinning - This marks the shipment as important, keeps it visible, provides quick access, and enables priority tracking.
How to Pin - Click the pin icon, the shipment is pinned, appears in pinned list, and is easy to find.
Unpinning - Click the pin icon again to remove pin, return to normal, and it’s still accessible.
Custom Fields
Additional Information - Custom fields are available to store extra data, providing flexible data capture and customization to your needs.
Field Management allows you to add custom fields, set field types, enter values, and search and filter.
Integrations
External Systems may integrate with other systems, providing data synchronization, automated updates, and streamlined workflow.
API Access provides programmatic access for custom integrations, automated processes, and advanced usage.
Troubleshooting Common Issues
Data Not Loading
Symptoms - Page doesn’t load, missing information, error messages.
Solutions - Refresh page, check internet connection, clear browser cache, contact support if persists.
Incorrect Calculations
Symptoms - Wrong totals, incorrect allocations, math errors.
Solutions - Check input values, verify distribution methods, recalculate costs, review allocations.
Status Not Updating
Symptoms - Status stuck, not reflecting reality, out of sync.
Solutions - Refresh page, check Amazon status, update manually if allowed, contact support.
Missing Products
Symptoms - Products not showing, incomplete list, missing items.
Solutions - Check product links, verify allocations, review purchase orders, add missing products.
Best Practices
Regular Updates
Keep Information Current - Update statuses regularly, maintain accurate ETAs, update received quantities, and keep costs current.
Daily Checks - Review active shipments, check for discrepancies, update statuses, and monitor progress.
Cost Management
Complete Cost Capture - Add all costs, don’t miss expenses, ensure accurate totals, and enable better profitability analysis.
Cost Review - Review costs regularly, compare to budgets, identify savings opportunities, and optimize shipping.
Documentation
Maintain Records - Document discrepancies, record status changes, keep cost records, and maintain audit trail.
Notes and Comments - Add notes to shipments, document issues, record resolutions, and enable team communication.
Team Collaboration
Share Information - Share shipment links, export data for team, use status updates, and maintain clear communication.
Coordinate Activities - Use status to coordinate, share timelines, update team on changes, and work together effectively.
Conclusion
Shipment detail pages are your comprehensive tool for managing individual shipments. By understanding all the sections, features, and capabilities available, you can effectively track, manage, and optimize your shipments for better supply chain performance.
Remember that detail pages provide complete information. Use all sections for full understanding, keep information current and accurate, leverage cost management features, track discrepancies and resolve issues, and export data for analysis and reporting.
The more you use detail pages, the better you’ll understand your shipments and the more effectively you can manage your supply chain. Take time to explore all features and develop workflows that work for your business needs.